Become a Passenger

Becoming a vToms Passenger is easy and by following the few simple steps detailed below you will be up and running in minutes.

Before we go on to installation steps, we will go over some important aspects of the app and how it operates.

vToms operates different from the traditional booking office where you, as a passenger, make a call and are assigned a driver. vToms is completely different in that you, can decide what driver you want or a particular type of vehicle, ie wheelchair access, one that takes pets etc. Once you download the Passenger App you are in control. When you start to use it, you can build a list of favourite drivers, add all your places where you normally get picked up etc. You can filter menus each time you use the app. ie you want a Taxi with a meter in it, you can ask the app to show you Taxis only, or if you normally use Private Hire then filter out Taxis and ask to see Private Hire only. Once you have used the app a few times and get to know drivers you can add the driver to your favourites list and then in the future ask the app to show you only Favourite Drivers. Drivers have a built in facility to offer a discount for their favourite customers, so dont be afraid to ask if you give a driver regular work. In a hurry and not too bothered about who collects you then just place yourself on the map for a driver to see you and accept the job. Its easy just press the button in the bottom right hand corner, fill out destination details and wait for a driver to accept your job. Want to know about cars on the map around you, just press on the car to get the full details including how much that particular driver charges per mile. If you know roughly how far you are travelling you can work out the approximate fare you will be charged before booking. All vToms does here is gives the passenger the means to contact a driver without the need of a intermediate. Becoming a vToms Passenger is easy and by following the few simple steps detailed below you will be up and running in minutes.

Safety

vToms is designed to be used by fully licensed drivers with all necessary authorization. When a driver registers, their details are sent off to the local authority for clarification. By using vToms Passenger your journey details are stored on your phone, in the job history, after completion of the hire. Here you will find the full details of your completed hire along with the driver name and are able to reconnect with that driver if required. If an advanced booking is made for any driver, an email confirming who, with full details including driver mobile number, will be sent to the passenger.

Pricing

How much does vToms cost? vToms Passenger app will always be FREE of charge to use and download. No charge is made by vToms (Europe) Ltd for the use of the Passenger App so no surprise additions at end of journey. The contract is between you and the driver. The driver will have to be paid at the end of the journey, and prior to calling or booking a car, the prices that a particular Driver charges is shown when you tap on the Taxi/Private hire on the map ie cost 1st mile along with the cost of every other mile thereafter. If you believe one driver is a little expensive, others may charge less, just pull up their details and the prices will be shown.

Drivers

vToms itself does not have any passengers, unlike the traditional booking office where you, as a driver, are assigned a job, we are different. Passengers download the app and start to use it, if they like your service then they can add you to their list of favourite drivers and then make direct bookings with you in the future. So in a sense it is up to drivers to cultivate their own passengers. Many drivers already do this by taking mobile phone calls direct from passengers but think about your insurance (it will most probably be void if you operate like this). For a small fee you can keep yourself legal by using your own booking office. All vToms does here is allow the passenger to connect directly to the driver without an intermediate. Now that is out of the way, lets get downloading! Click on the google play logo to take you to Download vToms Driver for Anroid or iOS vToms Driver app, go ahead and install it. For now it is FREE during final testing. We will go through the different screen shots that will be presented as we go.

vToms itself does not employ any drivers, each driver has his own booking office, vToms is a tool that the driver uses to establish his own vToms office so we stress your contract is with a particular driver and not vToms. Now that is out of the way, lets get downloading! Click on the google play logo to take you to vToms Passenger app, go ahead in install it. We will go through the different screen shots that will be presented as we go.

vToms Passenger Guide

Creating an account

On opening vToms Passenger, press on the "Register" button. The registration form will then apprear as shown here. Please fil in the form with the requested details, pay specail attention to the emaill address as a verification code will be sent there.

Key points:
  • Correct email address required
  • Tick the user agreement
  • Get to know the main interface
  • East to vizualize between Taxi and Private Hire

Driver details

Complete driver details can be accessed by pressing on a car and then pressing on the text bubble that appears above that car. A photograph of the drivers credencial can be viewed along with full car details. The option to book this car and driver is availble to you at the bottom of the screen. You may also add this driver to your favourites list.

Key points:
  • View credencial of driver
  • View what that driver charges p/ mile
  • Add to favourites option
  • Advanced booking option

Menu items

To access the menu, finger press the three verticle lines at the top right of the screen. This is where you can find

Access:
  • Booking records
  • Job history - who and when they took you
  • Preferences
  • Preferences - Account details
  • Preferences - Filters
  • Remember to press "Update" to save the changes on the server